We proudly produce all of our products in the U.S.
FREQUENTLY ASKED QUESTION
Got a burning question at the back of your mind that needs answering? Look through our FAQs or contact us directly. We take pride on giving you the best customer experience – and that starts with giving you easy access to any shopping queries you may have.
Is the shipping restricted to the U.S.?
No, even though we produce and sell from within the U.S. our delivery system is through Amazon. If you are living outside of the U.S. you can get access to our products through verified shippers such as FedEx, UPS, DHL, and so on.
What are the range of your products?
Our brand is focused on giving you the best audio and wireless technologies. Mixing needs and wants of customers to get useful, efficient as well as products worth the splurge.
In our online retail outlet, we currently provide you with products including Headphones, Mobile Chargers, Projectors and Speakers.
What is the best recommended product for my workouts?
In terms of best quality music outlets and efficient workouts, your best choice is our Wingz earbuds head set, being Wireless, Waterproof and carefully designed to suit high or low intensity workouts.
However, if you’re looking for headphones, all our products provide good Battery Life, and Wireless, Bluetooth technologies that cater to your needs in style and color. Browse over the different kinds in our online catalog.
How long would it take maximum for my items to arrive?
Usually we ship out your products as soon as we can, however we give a guarantee and time range of 6 weeks (in worst case scenarios), however it is likely to be much sooner than that under normal conditions.
Are these products good as gifts?
Neo JDX gives you the best products money can buy, therefore, our products make excellent gifts for just about any one. The best part is we cater to individual needs and you have a wide assortment of colors to choose from in order to make your loved one happy. If you let us know about your plans before the purchase, we can arrange gift requirements for the person the product is being gifted to.
Can I ship to different addresses and make special requests?
Definitely. We work in order to ensure you can securely send your items to any address you would like. Any special orders or details are catered to – if you have special order information, or wish to talk to our support team, you can drop in and reach out through an email, and we’ll be sure to write back confirming whether we can fulfill your special requests.